Satisfaction Guarantee

TW Hammocks' aim is to supply you with quality, long-lasting hammocks & tarpaulins (and other related items) so you can have a good time out there. We hope you will be happy with your purchase. In the unlikely event you should receive damaged/faulty goods, you can return them within 14 days of receipt (see shipping & returns page).

In the unlikely event you receive any faulty item then please e-mail us and we will arrange to sort it out. We are proud of our good reputation and want to keep it that way – we work hard to ensure your experience is positive.