TW Hammocks is committed to preserving the privacy of all visitors to our website at our website URL. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By registering or placing an order on this web site, you consent to the collection, use and transfer of your information under the terms of this policy.
Information that we collect from you
When you visit, register or order products or services on ourwebsiteURL you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the web site and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
Use of Your Information
Your information will enable us to provide you with access to all parts of our web site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
Disclosure of Your Information
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area, who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties, but this will not include information that can be used to identify you.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
In normal language this means when you use Paypal or pay by card, those companies take your info and do whatever they do with it. TW Hammocks will not actively do anything with your info at all. We don't share it, give it away or sell it - the only time we use your details is when we send your item or book a courier.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies
Cookies are small amounts of information which we may store on your computer. Data recorded by the Website allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
Information on deleting or controlling cookies is available at the about cookies website. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Security and Data Retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Accessing and Updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at email address. We are entitled by law to charge a fee of �10 to meet our costs in providing you with details of the information we hold about you.
Changes to Our Privacy Policy
Any changes to our privacy policy in the future will be posted to the web site and, where appropriate, through e-mail notification.
Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to email address
